To initiate your RMA (Return Merchandise Authorization) please complete and submit the form below. You must agree to the terms and conditions before submitting the form. Please note that all fields are required except for the replacement part request and you must enter at least one part/serial number to submit this form. You should receive a confirmation email of your RMA request after submitting this form.
If you experience any technical issues with our RMA form, or have not been contacted within 2 business days, please feel free to contact us. You can email us at RMA@keycodemedia.com, or call 818.303.3900 and ask for our RMA department.