All the buzz over the past two weeks has been surrounding Adobe's Creative Cloud. The internet has been flooding with rumors, and opinions- some true, some false- about the new Software-as-Service (SAS) model being adapted by Adobe.
Early this week, Adobe provided dealers with documents & emails explaining everything from product features, release dates, and how we can/can't sell the product to our clients. We also received a nice one-sheet explaining Creative Cloud for teams that will be helpful for any production looking into sharing projects using Adobe Cloud or Adobe Anywhere.
Here is what we know:
- Major release of Creative Cloud "shipping" on June 17th
- Next generation of creative applications — 15 new CC apps, exclusive to Creative Cloud
- Integrates Behance and delivers collaboration and publishing capabilities
- New product innovation delivered exclusively through the Creative Cloud
- All future creative tools will only be available in Creative Cloud
- In order to receive future releases, you must be a Creative Cloud member
- While they have no plans for future releases for Creative Suite or other CS products, CS6 will continue to be available for purchase from participating resellers and Adobe.com
- Also, Acrobat, Lightroom, and Elements will continued to be offered in perpetual versions
- Feature Chart Provided:
Creative Cloud for teams will be offered to CS3+ customers at a discounted price of $39.99/month from May 6th through August 31st
Common Customer Questions Answered:
Do I need ongoing Internet access to use my Creative Cloud desktop applications?
No. Your Creative Cloud desktop applications (such as Photoshop and Illustrator) are installed directly on your computer, so you won't need an ongoing Internet connection to use them on a daily basis.
You will need to be online when you install and license your software. If you have an annual membership, you'll be asked to connect to the web to validate your software licenses every 30 days. However, you'll be able to use products for 3 months (99 days) even if you're offline.
Are there special pricing offers to purchase Creative Cloud?
If you're interested in moving to Creative Cloud, there are a few options available to you as applicable:
Student & Teachers – Creative Cloud is offered at $19.99/month
Existing customers CS3 and later – special offer of $29.99/ month
CC for teams (4-10 members) - Creative Cloud is offered at $39.99 a month for each team member
For more information about our plans, please visit our Creative Cloud membership plans page.
For how long will Adobe continue to sell Creative Suite 6?
They plan to sell Creative Suite 6 for use on supported platforms indefinitely. To learn more visit: http://www.adobe.com/products/cs6.html
I am already a Creative Cloud member. Do I need to do anything to receive the new CC apps when they are available on June 17?
If you are an active Creative Cloud member, with a Complete, Single App, or Creative Cloud for teams membership, the new CC apps will be available for you to download and install from the Creative Cloud site on June 17. As always, it's your choice when you want to download and install the new versions.
What happens to my files if I cancel my membership?
If you cancel your paid membership you will still have access to the free level of membership, which provides 2GB of storage. You will have a 90-day grace period to download your files to your local machine, and delete online files to get your cloud storage down to 2GB (or to purchase additional storage separately if you choose). If you leave more than 2GB of files in your cloud storage for more than 90 days, you may lose access to some or all of your files.
Can existing customers take advantage of the $39.99 Promotion?
Yes – Existing Creative Cloud for teams customers, during the offer period, can add seats at $480 (prorated) to their existing contract.
Is the promotion tied to deploy or order date?
The promotion is tied to the order date. If your customer has deployed a seat prior to May 14, please do not include the PA information in the order. Enter 5/14/13 as the start date to be able to get the $39.99 price.
What happens if a reseller tries to place and order for the $39.99 SKU between May 6-14?
The order will be placed into 'saved orders' since the SKU is not available until May 14. The license desk specialist at the reseller will get an automatic email stating that there are saved orders and instructing them to resubmit the order after May 14.
Customers that ordered last 30 days with Current Promo ($49.99) may want to return and re-order with new lower price. How do Adobe accommodates?
A seat downloaded before May 1st would not realistically be paid for until May 6 at which point end user's would see the new promotion price. Can Adobe process the order at the $39.99 price point?
Yes, if your customer has deployed a seat prior to May 14, please do not include the PA information in the order. Enter 5/14/13 as the start date to be able to get the $39.99 price.
What is the renewal price for the customer?
Renewal price: $840 per seat price