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Remote Service

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KCM offers online remote services as part of our 24/7 service plan, call our service team for more info: 818-303-3980
Your convenience is important to us: customer service forms online at http://www.keycodemedia.com/contact-us/customer-service-forms.html
Just confirmed:On Tour w/Media Composer 5.0 event@keycodemedia Seattle, Aug 11. Stay tuned for details!
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Technical Services

Key Code Media provides phone or field service on your post production and communication solutions.

Ticketing System- We differentiate ourselves with our automatic ticketing system. Your service information is logged into our CRM system providing you alerts and status information, automatically. Our systems allow detailed information on your systems and an accurate historical log.

Remote Diagnostics- Instant support. Key Code Media has invested in the most secure remote services packages allowing us to instantly and securely log into your system and solve your system, software or application issues immediately.

 

We also provide workflow and system application diagnostics Key Code Media understands that in a multi-vendor environment, clients need integrated training programs. We sell, install and provide on site consulting and training.

Call 818-303-3980 for detailed programs we can provide you.

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