What This Means For BURST & Key Code Media Vendors
Q: What does this announcement mean for Vendors?
A: BURST and Key Code Media greatly value our vendor partnerships. The acquisition complements the strengths of the media and entertainment industry’s trusted media technology provider with the leader in broadcast and AV solutions, offering the market turnkey technology solutions and unparalleled engineering services.
Now a year into the transition, it’s time for us to start standardizing contracts, operations and invoicing procedures under the Key Code Media brand. We appreciate your support during this transition.
Q: We currently have a lead for the BURST team that needs to be qualified. Who do I send leads?
A: BURST leads should be sent directly to the marketing team – marketing@keycodemedia.com. Our marketing team will do an email and call campaign to all the contacts provided. Feedback on lead status- qualified, unqualified or a new opportunity- will be sent back to vendors. We will also automatically assign all leads to a Key Code Media/BURST representative, so you’ll know who to follow up with for each opportunity.
Q: What are the updated accounts payable for vendors?
A: Starting November 1, 2019, all BURST and Key Code Media purchase orders will reflect our new legal entity name of “Key Code Media”. Please issue all of your invoice and payment to this new legal entity name.
Q: If I am a Burst vendor, but not currently a Key Code Media vendor, how can I update my record?
A: If you are currently not a Key Code Media vendor, please find our updated credit reference and a copy of our new W9 form for your convenience.
For all existing or new Key Code Media and Burst vendor, below is an updated multiple sales tax jurisdiction form.
Q: Who can I contact at Key Code Media to setup the new vendor contract agreement or new vendor account if I am not currently a Key Code Media vendor?
A: Please direct those questions to our Purchasing manager, Andrew Holinsky at Key Code Media.
Andrew Holinsky
Key Code Media
p: +1-818-303-3900
e: aholinsky@keycodemedia.com
Q: Who can I contact at Key Code Media to resolve any BURST or Key Code Media billing or accounting questions?
A: Please direct all billing or account questions to our Account Payable team.
e: invoicing@keycodemedia.com
Q: How should we update our reseller website.
A: BURST will remain as a separate division of Key Code Media. We would ask that you keep the current BURST email, phone number, and address listed. Please update the name to “BURST, A Division of Key Code Media.”
COLORADO – DENVER
BURST, A Division of Key Code Media
Email: info@burstvideo.com
8200 S. Akron St., Ste. 111
Centennial, CO 80112
Phone: 303-649-9600 Fax: 303-649-9890
CALIFORNIA – NEWPORT BEACH
BURST, A Division of Key Code Media
Email: info@burstvideo.com
1600 Dove St, Suite 140
Newport Beach, California 92660
Phone: 949-851-8220 Fax: 949-851-8221
TEXAS – DALLAS
BURST, A Division of Key Code Media
Email: info@burstvideo.com
4278 Kellway Circle
Addison, Texas 75001
Phone: 972-248-7905 Fax: 972-248-7906
Q: Who should we contact if we have questions?
A: For all other inquiries, please reach out to Mike Cavanagh (mcavanagh@keycodemedia.com) who is the President or Ka Man Chan (kchan@keycodemedia.com) who is the CFO of the company.
