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Key Code Media Introduces New Remote Engineering Services

Key Code Media Introduces New Remote Engineering Services

Helping media production facilities get through these difficult times

The media industry has experienced total disruption over the last few weeks and months. Media companies across the U.S. are quickly looking to find ways to get their production team working from home, while also maintaining their facility and media network from a safe distance.

The Key Code Media team has been brainstorming ways we can support our customers remotely- first, testing and qualifying remote editing solutions, and live streaming solutions for virtual conferences. We also outlined how our engineer staff is still working as an essential infrastructure services provider, following strict guidance to maintain social distancing and follow CDC best practices for sanitation and health practices.

Today, we are taking it a step further with the announcement of Remote Health Check services, offered through new Key Code Total Care (KTC) Gold Packages. For existing KTC Gold and Platinum customers, this new service will be added for FREE. For production facilities in need of a remote and onsite engineering services, consider one of the packages below.

Key Code Media Total Care (KTC) Gold Packages – A Limited Time Offer

Key Code Media Total Care (KTC) enables customers to optimize their media infrastructure, effectively allocate resources, while reducing cost of deploying and managing broadcast video technology. The package includes a 12-month, 6-Month, or Monthly engineering service contract ensuring media facilities are protected from catastrophic events while maintaining and scaling their infrastructure.

YEARLY 6-MONTH MONTHLY
Base Price $40,000 $25,000 $5,000
Phone / Email / Remote Support 24/7 24/7 24/7
Onsite Technician  250 HOURS 120 HOURS 16 HOURS
Remote Health Check Weekly Weekly Weekly
Emergency Onsite Limited Hours* Limited Hours* Limited Hours*
Evaluation / Documentation Analysis & Documentation** Analysis & Documentation** Analysis & Documentation**
Installation Equipment Installation**** Equipment Installation**** Equipment Installation****
Industry Certification  20% Off

Certification For Staff

20% Off

Certification For Staff

20% Off

Certification For Staff

Training X X X
Loaner Equipment X X X
Software Upgrades X X X
Consulting X X X

DOWNLOAD THE KTC GOLD LIMITED TIME OFFER (PDF)

CONTACT US TO LEARN ABOUT MEDIA FACILITY SERVICE PACKAGES